1.Customer Background

The customer is an apparel seller and entrusted Longyuan Forwarding to transport a batch of goods such as tops, skirts, and T-shirts to the United States. Due to product characteristics, there are clear peak and off-peak sales seasons, so there are high requirements for logistics timeliness.

2.Customer Requirements

Transit time requirement: Match vessel schedules according to cargo delivery deadlines;

Customs clearance requirement: Efficient customs clearance to save time and cost;

Last-mile delivery: Provide U.S. domestic trucking delivery services.

3.Service Description
The customer has 3-6 high-cube containers of cargo per week requiring FCL transportation. Based on customer needs, Longyuan Forwarding provided LDP door-to-door logistics services. Due to tight cargo delivery deadlines, the customer chose the Matson sea-truck logistics solution. According to the delivery schedule, Longyuan Forwarding matched the corresponding vessel schedule for the customer. To reduce customs clearance risks, the Longyuan Forwarding team checked at every level, reviewed product names, verified cargo quantities, etc., and guided the customer to declare compliantly, achieving safe and fast customs clearance. During transportation, the Longyuan Forwarding team followed up throughout the entire process, controlling every logistics milestone. After the cargo arrived at port, Longyuan Forwarding's self-operated truck fleet in Los Angeles promptly arranged container pickup and transfer, delivering the cargo to the destination in the shortest possible time.