1.Customer Background

The customer is a furniture seller and entrusted Longyuan Forwarding to transport a batch of 400 TEU cargo, mainly gaming chairs, office chairs, etc. As these goods are relatively large in volume and weight and are prone to wear and tear during transportation, the customer pays more attention to logistics stability.

2.Customer Requirements

Cost requirement: Provide specially priced premium space;

Transit time requirement: Timely warehouse entry within the delivery deadline;

Last-mile delivery: Provide U.S. domestic trucking delivery services.

3.Service Description

Based on the characteristics of the cargo, Longyuan Forwarding formulated a DDP door-to-door logistics solution for the customer. Before transportation, the Longyuan Forwarding team prepared risk contingency plans and assigned dedicated personnel to follow up. Based on transit time requirements and the customer's budget, Longyuan Forwarding matched specially priced premium space to ensure logistics timeliness. During transportation, Longyuan Forwarding's customer service team tracked in real time 24/7, controlling every logistics milestone. After arrival at port, Longyuan Forwarding provided local trucking delivery services for the customer to reduce the number of handlings and avoid cargo damage to the greatest extent. In response to the customer's warehousing and FBA temporary storage and transfer needs, Longyuan Forwarding leveraged the advantages of its self-operated overseas warehouse to provide one-stop services, solving the problems of overseas inventory and shipping timeliness.